Privacy Policy

Effective date: November 1, 2026

Furliss Wax Studio respects your privacy. This policy explains how we handle information when you visit our website, book services, complete forms, make purchases, or communicate with us.

Information We Collect

Depending on how you interact with us, we may collect your name, phone number, email address, appointment information, service history, purchase details, and payment-related information. Intake and consent forms may include relevant skin concerns, medications, allergies, and treatment information. We also receive messages, attachments, and other information you choose to send, and treatment photographs when collected with appropriate consent.

Our website and service providers may also process technical information such as IP addresses, device information, cookies, and website activity.

How We Use Information

We use information to manage appointments, provide and personalize services, assess service suitability, process transactions, maintain records, respond to questions, and communicate about your appointments.

We send promotional communications when you have provided any consent required for that communication. You may unsubscribe from promotional emails or opt out of marketing texts.

Service Providers and Sharing

We use providers such as Vagaro for booking, business operations, payments, forms, and communications. These providers process information under their applicable terms and privacy policies.

If you use Google’s AI-powered business messaging, Google, messaging technology providers, and participating mobile carriers may process your phone number, message content, attachments, and delivery information to operate the service. Furliss can review conversations and respond directly.

We may also disclose information when legally required or reasonably necessary to protect our customers, business, or legal rights.

AI-Powered Messaging

An automated assistant may answer routine questions using our business information and online sources. Messages may be reviewed by Furliss and handed to a person when additional assistance is needed.

Please do not send payment card details, identification documents, intimate photographs, or sensitive medical information through business messaging. Contact us for the appropriate intake or consultation process.

Photographs

Permission to collect treatment photographs does not automatically authorize public use. Public use is subject to separate permission.

Your Choices

Contact us to request access to, correction of, or deletion of information we hold about you. Requests are subject to identity verification and applicable recordkeeping requirements.

To stop Google business messages, reply STOP or use the messaging app’s unsubscribe controls. To stop promotional emails, use the unsubscribe link.

Retention and Security

We retain information as needed to provide services, maintain business records, and meet applicable obligations. No electronic storage or transmission method is completely secure.

Updates and Contact

We may update this policy and will post the revised effective date here.

Furliss Wax Studio

10609 I-10, Suite 201-4

San Antonio, TX 78230

furlisswax@gmail.com

(210) 535-7244